Other Questions
How many days notice do I need to give for a custom order?
It would be very helpful if you could give a minimum of 48 hours notice when ordering something special. For personalised stamping such as initials or logos please call or email us.
What is the smallest order I can make?
Minimum order is 1/2 dozen assorted cupcakes.
What are my options for payment?
We will accept cheque, money orders, all major credit cards, and paypal. We can also accept payment via email interac transaction (Canada only).
When and how do I pay?
Payment is due when you receive your invoice via email. After you have successfully completed an order you will receive an order confirmation email from Toronto Cupcake. Shortly afterwards you will be sent an invoice that can be paid online.
Does Toronto Cupcake deliver?
Yes! Toronto Cupcake delivers to all locations in the GTA and surrounding areas. The minimum order for delivery is 1/2 dozen. Delivery to most downtown Toronto postal codes is $13.00. We deliver to a radius of approximately 80KM from downtown Toronto. If you need a delivery outside of this area please contact us. Delivery windows are 8-noon and noon-6 within Toronto. Outside of Toronto is noon-6.
What is the earliest time I can have my cupcakes delivered?
Our earliest delivery window is 8am to noon. Our latest delivery window is noon to 6pm, 7 days a week. If you need something outside of this delivery schedule please call or email us and we will try to accommodate.
Can I pickup my cupcakes?
Yes! Please contact us to make arrangements.
What if the person isn't home?
When you order you will be asked to provide a contact name and number at the deliver to location. It is your responsibility to make sure someone will be at the delivery location during the delivery time. We do our best to leave the delivery with someone or indoors. On occasion we may leave your delivery at the door.
Ingredient Question
Does Toronto Cupcake have gluten-free cupcakes?
Yes, by special order. Please contact us. There is a min order of a dozen. What colours do you have?
Do you offer special icing colours?
Yes,As we hand-make our own colours we can do any colour! Please try and give us as much advanced notice as you can when requesting special colours and we will do our best to accommodate.
Toronto Cupcake Allergen Alert
Toronto Cupcake is NOT a nut-free kitchen. Several of our flavours use peanuts or other nut products. We recommend that customers with severe allergies err on the side of caution and not eat our cupcakes. Please be aware that our cupcakes may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, or peanuts